策划、管理和审核客户服务和售后服务，维护良好的客户关系。Plans, administers and reviews customer services and after-sales services, and maintains sound customer relations.

组织和控制呼叫中心或联络中心的运作。可能在呼叫中心内工作。Organises and controls the operations of a call or contact centre. May work in a call centre.

组织、控制和推广体育中心的活动、设施和资源。Organises, controls and promotes the activities, facilities and resources of a sports centre.

组织、控制和推广健身中心的活动、设施和资源。可以训练、指导和培训客户。Organises, controls and promotes the activities, facilities and resources of a fitness centre. May coach, instruct and train clients.

组织和控制旅行社的运作。可能需要注册或许可。Organises and controls the operations of a travel agency. Registration or licensing may be required.

组织和控制邮局的运作。Organises and controls the operations of a post office.

组织和控制发廊或美容院的运作。可能需要注册或许可。Organises and controls the operations of a hairdressing or beauty salon. Registration or licensing may be required.

买卖家具、艺术品、珠宝和瓷器等古玩。也可以清洗、修复和估价古董。可能需要注册或许可。Buys and sells antiques such as furniture, art, jewellery and china. May also clean, restore and value antiques. Registration or licensing may be required.

统筹及运营一个零售贸易机构。Organises and controls the operations of a retail trading establishment.

零售药剂师并不属于此职业下，而归属于2515药剂师职业小组。Retail Pharmacists are excluded from this occupation. Retail Pharmacists are included in Unit Group 2515 Pharmacists, in Occupation 251513 Retail Pharmacist.

在澳新职业大典中，住宿和酒店经理 其他类归属于1419其他住宿与酒店经理职业小组下，该小组没有例出详细的职业描述，这一职位下包括了没有在1419小组列出的住宿与酒店经理，如背包客经理、赌场值班经理、旅社经理、客房经理与接待中心经理等待。